Performance Appraisal
Acquiring the skills of effective counselling are essential for Managers. Counselling is meant to be a motivational tool and managers must prepare themselves by focusing on facts and remain calm regardless how the employees react. Therefore, a step by step process is necessary in order not to aggravate the issue or demotivate the employees.
Course Content
- 01 Process of Performance Management and Performance Appraisal
- 02 Principles of Effective Performance Appraisal
- 03 SMART Goal Settings
- 04 Setting Key Results Area (KRA) and Key Performance Index (KPI)
- 05 Monitoring employee performance
- 06 Addressing the performance gap
- 07 Performance Improvement Plan
- 08 Performance Appraisal Interview Process